www.hpmag.co.uk HYDRAULICS & PNEUMATICS April/May 2023 41 tools to benefit from optimised compressor availability and efficiency by delivering access to immediate and ongoing technical support anywhere in the world. UP! Remote Support for example delivers help when it is needed; an experienced technician can assist virtually in resolving an immediate issue. If necessary, this can be taken to the next level by involving specialized engineers to offer more indepth analysis using the remote application. The concept for UP! Remote Support is to provide immediate technical assistance when it is required, wherever it is required. This may be as part of a diagnosis or checking spare parts are available in preparation for scheduled maintenance. At the heart of this package is an ATEX-certified tablet and headset that enables the technician on-site to communicate and receive instructions via a secure network connection. Improved availability and performance The ability to show live images and receive instant feedback cuts maintenance time to an absolute minimum, ensuring continued productivity for the operator. This concept also reduces costs and ensures technical support is always available. For example, planned maintenance projects can only be completed efficiently if all the necessary spare parts are on-hand and this can be checked, using remote support, before the compressor is taken offline. In addition to the remote support aspect, Burckhardt Compression is also developing other complementary solutions. The UP! Connected Compressor solution uses predictive maintenance and optimised servicing intervals to maximise productivity and uptime. This is accompanied by the UP! Solutions Navigator, which provides all relevant information for a compressor along with its service history. As more developments are made, so operators are beginning to appreciate the full scope of support that can be offered using remote communication tools. Together, the UP! Solutions package offers instant access to compressor data and improved productivity as well as greatly reduced response times for unplanned maintenance. To enable overhaul projects to be scheduled precisely as well as providing access to expert support when operating in remote locations, Burckhardt Compression has developed a set of tools that can minimise costs, even in the most challenging times. https://www.burckhardtcompression.com Including within the package is an ATEXcertified tablet and headset that enables the technician on-site to communicate and receive instructions via a secure network connection.
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