www.bfpa.co.uk 57 toughest machine challenges. We don’t just provide what is being asked for, we have a broad portfolio from which to recommend the best solution that solves the customer’s application and speeds time to market. We then look at other solutions that go above and beyond to deliver improved efficiency or even lower the total cost of the hydraulic control solution. We believe you should be committed to your customers in a way that they know you will deliver not just what they want but that you are prepared to go above and beyond from the outset. In terms of competitive edge, I believe it comes down to giving customers precisely what they want together with full ongoing support whenever required 24 hours a day, 7 days per week. Bosch Rexroth Compact Hydraulics has continued to support building a keen, talented and dedicated team that is more than willing to go the extra mile for customers. This includes everyone from those in the factories to management and directors. We also retain strong long-term links with the most reliable suppliers and support anybody involved in the services we provide. Family ethos We enjoy a very low staff attrition rate, employing very capable and dedicated personnel and see them as part of the might have due to redundancies or people retiring, by providing full custom design, production and maintenance service whenever required. I believe this gives us a prominent advantage in our marketplace. HydraForce family. The fact that we retain competent staff means we rarely lose any key skills and are therefore more than able to serve customers 24/7 throughout the year. We can even help customers make up for any shortfall in skills they Manifold production at HydraForce. HydraForce’s facility, located in the Advanced Manufacturing Hub, Aston Hall Road, Birmingham.
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