Technical 21 www.aftermarketonline.net JULY/AUGUST 2025 Game-changer tech for YHKLFOH KHDOWK DQG SURᎮW There are lots of garage software solutions to choose from in the aftermarket today. Some help you manage your business, some help order parts and invoice your customer or maybe help you diagnose a problem. But do any genuinely help grow your business and make more profit? Auto3iii’s approach is simple yet powerful. We help you meet the needs of your customers today, while anticipating their future needs. This enhances the customer experience, drives revenue an turns potential into profit. We put workshops — and your customers — in complete control through our unique electronic vehicle health check (eVHC 2.0) technology. This next-generation AI-powered solution standardises processes and creates additional revenue streams, whilst elevating your workshop’s reputation. Here are five compelling reasons to choose Auto3iii… Repeat business through mileage-based follow-ups Auto3iii’s Intelligent Technician solution is the only one to offer mileagebased advisory maintenance schedules with follow-up appointment opportunities available monthly. Any workshop can open-up a pipeline of potential business, with customers flowing back into the workshop. Tyres Northampton reaped the rewards from our amber work maintenance schedules, which identifies vehicles due for follow-up work based on their daily mileage. A whopping 51% were booked back into the workshop, up by 27% on an industry average of 24%. Crucially, 98% of all Tyres Northampton’s customers who received a digital report already understood what work was needed and when, and welcomed the follow-up phone call. Tyres Northampton owner Malcolm Andrew said: “We were absolutely staggered by the 51% conversion rate. It’s a no brainer to adopt the technology.” To video or not to video? Our powerful mobile app prompts technicians to follow your customised vehicle health checks or services on vehicles. It also allows them to add notes and measurements and take photos (or short videos). Intelligent Technician can also identify and document any existing damage to mitigate false claims. We understand that video has its place, but it shouldn’t be seen as the beall and end-all for customer communication. Our studies have found that customers’ attitudes are changing towards video updates, with no guarantee of them watching it at all — even if it is recorded perfectly. Other variables — such as technicians feeling self-conscious, a lack of consistency and no sense of standardisation — make photo content a much safer option with higher levels of professionalism and consistency. We also use our large language model in another argument for photo capture. This allows us to use AI to compare car defects and vehicle damage with images from millions of other vehicles from around the world. As Elite Autocare’s director Charlie Allum said: “There are garage management solutions in the marketplace, but I haven’t come across any with an eVHC as flexible and powerful as this. “There is nothing else out there that can forecast future work like Auto3iii. For example, if a customer comes in with tyre tread levels at 3.5mm, we can predict when they might be nearing the legal limit and in need of replacement.” Fully customisable solution No eVHC solution should be a one-size-fits-all product. Auto3iii’s software is fully customisable to meet whatever your bespoke needs might be. If you’re focusing on winter health checks or summer air conditioning re-gas work, these elements can be added too. And no eVHC solution would be complete without an electric vehicle element, allowing for quick and easy EVrelated checks to open-up yet more revenue opportunities. Auto3iii’s Intelligent Technician app streamlines the vehicle check process, allowing technicians to complete inspections in as little as two minutes and is compatible with Android and Apple devices. Working with good people A key factor that sets us apart from our competitors is our ability to respond to any queries in a matter of moments. David Leighton and Ben Smith are the driving force behind Auto3iii. They work with a 30-strong team of developers and customers to make sure Auto3iii fits perfectly into their business seamlessly and effectively! As easy as 123 We make is easy for technicians to identify and prioritise the vehicle’s needs, also for service advisors to communicate clearly what needs doing. It’s also easy for customers. Trusted by over 9,000 workshops globally and partnered with OEM and major brands plus key partnerships with Keyloop, Castrol and Hunter you won’t be stepping into the unknown. Contact David Leighton on 03301 332120 or visit https://auto3iii.com for more information. Damaged wheel reporting via the IT App
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