The voice of the independent garage sector June 2025 www.aftermarketonline.net 14 Technical Drive for efficiency 18 44 Top Garage/Apprentice Garage visit Still time to shine! 60 years of service YEARS OF AUTOMOTIVE HERITAGE
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Editor’s comment 3 www.aftermarketonline.net MARCH 2025 Editor John Shepherd john@aftermarket.co.uk +44 (0) 1732 370 345 Head of Sales Angela Lyus angela@aftermarket.co.uk +44 (0) 7823 736 629 Managing Director Ryan Fuller ryan.fuller@dfamedia.co.uk Marketing Manager Hope Jepson hope.jepson@dfamedia.co.uk Production Design Anthony Wiffen production@aftermarket.co.uk +44 (0) 7851 612799 Finance Department accounts@dfamedia.co.uk +44 (0) 1732 370 340 Contributors Martin Brown | Julie Hayes Joe Phelan | Glen Shepherd Published by DFA Media Group 192 High Street Tonbridge Kent TN9 1BE +44 (0)1732 370340 ISSN 2516-9149 Aftermarket is published 10 times a year and is sent free of charge to applicants meeting the publisher’s criteria. All others may subscribe at £60 per anum, £120 Europe and £150 rest of the world. While every care is taken to provide accurate information, the publisher cannot accept responsibility for any errors or ommisions, no matter how caused. All rights reserved. No part of the publication may be reproduced or transmitted in any form or by any means without prior consent of the publisher. The views of contributors do not necessarily represent the views of the publisher. Copyright: DFA Aftermarket Media Ltd 2025. Average net circulation July 2023 to June 2024 21,945 Challenging perceptions and driving innovation Shortly before I passed my driving test, nearly a half-century ago, I remember already dreaming about having a new car. A corner garage near my grandparents’ home had the latest shiny Škodas in the showroom. They were cheap in comparison to other cars of the day and I knew, once I’d got a steady job, I’d be able to afford one (albeit on finance). My grandad, then a manager with Colmore Depot in the Midlands, was dead set against the idea. He wanted me to have my own wheels, sure, but a “proper” car. not “something like that”. He did not survive to see the brand snapped up years later by the prestigious VW group! But way back then, I recall his expression when my nan, whose only concern about cars was that there was enough leg room for her on long journeys, pointed out he had been watching Škodas in a motorsports championship on TV. Surely, “if they can do all that they should be good enough for ‘normal’ roads”. As was often the case, my grandad discreetly ignored that apparent outburst of logic with inaudible mutterings. Working in the car business, he always had a company car and not long after, I was allowed to put my magnetic ‘L’ plates on one of the first iterations of a Fiat Strada and drive with him alongside. Anyone remember the Strada advert? The car ‘hand-built by robots’. Probably one of the best such ads ever – accompanied by the sound of Figaro’s Aria from Rossini’s Barber of Seville. Once I passed my test, it was grandad who ensured I went on the road in another “proper” car: a Fiat 128. So what am I getting at with this drive down memory lane? I’m thinking about perceptions and ambition, and this is relevant to our industry today. An article on page 10 of this issue rightly points out that the sector is “more than spanners and spark plugs”. There is a concerted effort by specialist recruiter teams and business leaders to champion the wide range of careers available across the aftermarket. Data from the SMMT endorses this. The automotive industry powers 813,000 jobs across the UK, with a turnover of £93 billion and the industry represents 12% of all exported goods. It’s right to challenge out-dated perceptions of our industry and to champion innovation and ambition across independent garages and beyond as we power into summer. There is a great opportunity to do so at this month’s Automechanika show at the NEC in Birmingham (more about that on page 8). The Aftermarket magazine team is doing its bit and has welcomed a surge of interest in the newly launched Top Apprentice competition. So much so, we’ve extended the deadline to allow more time for entries to be completed for that and sister contest, Top Garage, until the end of this month. Find out more on pages 16-17. Enjoy the issue! John Shepherd Editor
4 www.aftermarketonline.net JUNE 2025 Contents 10Business Beyond spanners and spark plugs 10 Rolling out investment in new tyres hub 11 Used cars boost for workshops 12 14Technical Importance of efficiency in repairs 14 Focus on tech support for workshops 15 Driving intelligence into the fast lane 16 6 News Latest highlights and Automechanika preview 6-9
5 www.aftermarketonline.net JUNE 2025 Subscribe to 46Plus Garage visit 44-45 On the road 46-47 Training 48 On the move 49 Tea Break 50 18 More time to shine! Top Garage, Top Apprentice deadlines extended 18-19 20In focus Diagnostics 20-23 The MOT station 24-29 Cooling systems 30-33 Sustain to gain 34-37 Products 38-39 Motor factors 40-41 Workshop wellbeing 42-43
News 6 www.aftermarketonline.net JUNE 2025 Auto Windscreens has opened three new service centres and relocated a further three to larger premises in the first quarter of this year — in response to an increased demand of nearly 300% for ADAS calibrations since 2019. The company recently opened a service centre in Burton-upon-Trent, after launching sites in Salisbury and Caernarfon. Larger sites have also opened in Birmingham and Carlisle, which are now undertaking calibrations for between 40-50% of windscreen replacements jobs, the firm said. Meanwhile, the company’s Harlow site has been expanded in response to a 36% increase in calibrations for customers living in London over the past two years. Sean Draycott, operations director for Auto Windscreens, said: “The new sites have already enabled us to undertake a higherthan-average number of calibrations overall in these areas and have reduced the distance customers need to travel for their booking.” New sites in Chelmsford, Barnstaple, Banbury, Glasgow and Dunfermline are also set to open this year. Midlands MP Rachel Taylor (pictured) is to highlight LKQ’s humanitarian work by personally driving an ambulance to Ukraine that was procured through the firm’s LKQ’s fund-raising initiatives. Taylor’s mission, set to take place in July, was announced after the North Warwickshire and Bedworth MP’s recent visit to LKQ UK & Ireland in Tamworth. The ambulance continues substantial relief efforts coordinated by LKQ demand planner, Dawid Kozlowski, which have already delivered more than 200 tonnes of aid, including 34 ambulances and over £6,000 worth of prescription medicine since the Russia-Ukraine war began in 2022. Following talks during the visit, LKQ UK & Ireland COO Tony Shearer said: “The automotive aftermarket faces complex challenges in balancing efficiency, sustainability, and technological advancement.” He said discussions with Taylor were productive in addressing how the firm’s logistics innovations can support both industry growth and environmental goals while continuing to meet the evolving needs of the UK’s transportation sector. Talks also covered equality and representation in the automotive aftermarket. LKQ highlighted its active participation in the Automotive 30% Club, an industry-wide commitment to having at least 30% of key leadership positions occupied by women by 2030. Taylor said: “The automotive aftermarket sector plays a crucial role in our economy, and companies like LKQ are demonstrating how innovation in logistics can go hand-in-hand with progressive workplace practices.” MP to help steer LKQ aid to Ukraine Autogem award tribute to Adam Autogem is paying tribute to former business development manager, Adam Livett, by creating an award in his memory at the company’s flagship Under Pressure ’25 competition. Autogem said colleagues wanted to honour their compassionate and kindhearted friend, who died just over six months ago. The ‘Adam Livett Award’ will celebrate the technician who most embodies the personable and engaging qualities that made Livett so popular at Autogem and across the aftermarket sector. Under Pressure ’25, which takes place on June 25 at the Pirelli Performance Centre in Burton-upon-Trent, will showcase the UK’s finest TPMS talent for technical skill and customer engagement. Autogem’s MD Prashant Chopra said: “Adam’s loss to the business is huge, but his loss to us as a friend is immeasurable. Auto Windscreens invests in new calibration centres
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News 8 www.aftermarketonline.net JUNE 2025 Discussions on digitalisation, electrification, skills shortages and sustainability will lead the action-packed three-day agenda. Taking place from June 3-5 at the NEC Birmingham, the leading automotive trade show will deliver over 150 hours of free training, live demonstrations and thoughtleadership sessions, spread across six stages and multiple live demo areas. Designed to support garages, technicians workshops and aftermarket businesses, this year’s speaker line-up reflects a fast-evolving sector tackling digitalisation, electrification, skills shortages and sustainability. This year’s event is on course to welcome 15,000+ visitors, with registrations up 9% over 2023. There will also be more than 550 exhibitors, a 10% increase over 2023, with more than 150 garages and bodyshops represented, in addition to five content hubs and more than five feature areas. Day One will kick off with sessions at the Workshop Hub, in association with Autotechnician and sponsored by Delphi, led by the likes of AcTronics, Bosch and Castrol, and the Workshop Hub will share insights into workshop diagnostics, remanufacturing, technology upgrades and boosting profitability in an era of rising costs. Meanwhile, the Aftermarket Hub, sponsored by ebay, will explore how AI, e-commerce automation and Right to Repair legislation is reshaping the competitive landscape for independent garages, motor factors and suppliers / manufacturers. Attendees will hear presentations and panel discussions from industry experts and associations including IAAF, IGA and SMMT. Day Two will deepen the conversation around digital integration and workforce development to help transform garage operations for the future. Experts from ALLDATA, Brembo, Hella and ZF Aftermarket will be speaking at the Workshop Hub discussing real-time workshop management, the importance of customer service advisors and OEM data access. EV training and repairs, tyre safety, the recovery industry and training qualifications take centre stage at the Aftermarket Hub Day Three wraps up the show with a strong focus on high technical standards and long-term industry sustainability. From wet cambelt maintenance and fleet servicing to EV charging and additives sessions on the Workshop Hub, speakers include Ferdotti Motor Services, HEVRA and LIQUI MOLY. The Aftermarket Hub once again looks to the future, offering sessions on investing in talent, opportunities in the aftermarket and sustainability in automotive, hosted by the likes of the AutoGem, eBay, IMI and LKQ Europe. Comedian Stephen K Amos will be the special guest speaker at the IAAF-hosted Automechanika Birmingham Garage Awards 2025, which are sponsored by LKQ Euro Car Parts. Meanwhile, Garage Hive will unveil the latest advancements in its all-inone garage management system in hall 19, stand Q60. Offering live demonstrations and oneto-one advice, the team will be on hand to support independent garages looking to improve efficiency, customer service, and profitability. “We’re excited to be back at Automechanika Birmingham, it’s the perfect opportunity to connect with garage owners, share ideas, and showcase the innovations we’ve been working on,” said Alex Lindley, director at Garage Hive. “From AI-powered tools to new integrations and training support, everything we’re bringing to the show is designed to help workshops run smarter, faster, and more profitably.” Among the standout features being showcased will be Garage Hive Copilot, an AI tool that auto-generates clear, professional language for use in vehicle health checks, sales invoices. Also featured will be the new integration with ServiceSplit, which brings predefined service plans that make it easier for customers to manage maintenance costs while giving garages a competitive edge over dealerships. Garage Hive’s growing training provision will also be highlighted. Delivered from its dedicated IMI-accredited training centre in Nottingham, courses such as the threeday Super User and two-day Service Advisor programmes are designed to help garage teams maximise the system’s potential and drive lasting business improvements. Visitors to the stand can also enter a prize draw for a chance to win a free ticket to The Blend 2025, the annual conference and networking event for forward-thinking garage owners, being held on October 18 in Birmingham. And don’t forget to drop by and meet the Aftermarket magazine team, in hall 19, stand L142. Editor John Shepherd will be on hand throughout the show and looks forward to hearing all your business news. Curtain up for Automechanika Stephen K Amos
News 9 www.aftermarketonline.net JUNE 2025 Automotive remanufacturer Shaftec has launched a new community fund-raising challenge to mark its 30 years in business. Last year, the Birmingham-based firm set an ambitious target, to raise at least £6,600 for Zoe’s Place Baby Hospice in Coventry. Shaftec not only met that goal, but surpassed it to raise more than £11,000. Now, the company’s ‘30 for 30· challenge seeks to boost fund-raising to £30,000. Zoe’s Place provides essential assistance to infants and toddlers facing intricate health conditions or disabilities from birth until the age of five. Operating in Coventry, Liverpool and Middlesbrough, the children’s hospices are dedicated to offering respite, palliative, and endof-life care. Meanwhile, Shaftec has already started its activities for 2025. Three colleagues undertook a challenge to walk 10,000 steps every day during February, roughly equivalent to walking five miles a day. Other challenges that the team plan on undertaking include a tandem skydive and a Starley Sportive cycling event. The funds raised will directly benefit Zoe’s Place. Shaftec marketing manager Adrian Kitchen said: “It has been an extraordinary year of fundraising for Zoe’s Place Baby Hospice. However, we want to take this even further than we ever thought possible, as we aim to reach a monumental £30,000 to commemorate our 30th anniversary as a company.” Shaftec hands over its £11,343 donation to the Zoe’s Place team In a remarkable display of resilience and dedication, Rob Collison, chairman of the Independent Garage Association, has completed a gruelling Sahara Desert trek in support of the automotive industry charity, Ben. This extraordinary achievement comes in the wake of his personal battle with stage 4 cancer, a journey that has inspired many within and beyond the automotive community. A former Royal Navy submariner and diver, Rob was diagnosed with stage 4 cancer and has since undergone treatment. Determined to give back, he joined Ben’s ‘Industry Leader Challenge’, a high-endurance trek across the Sahara held at the end of February, raising a staggering £34,500 for the charity. Ben, a dedicated support charity for people who work, or have worked, in the automotive industry, runs the challenge to bring leaders together and raise vital funds to support mental health, wellbeing, and crisis support services. Rob’s participation represents not only his deep commitment to the sector but also a powerful message of perseverance. “There is life after cancer,” said Rob. “This challenge was about proving that point to myself and to others and giving back to an industry that has given so much to me. Ben is a lifeline for many, and I’m proud to have contributed to its mission.” Stuart James, IGA chief executive, said: “Rob’s achievement is nothing short of inspirational. His strength, determination, and passion for supporting our industry reflect the very best qualities of leadership. We are proud to have him as chair of the IGA, and we applaud his incredible efforts to raise vital funds for Ben.” Visit https://ben.org.uk/ to find out more about Ben, its services and how you can support its activities. IGA chair’s Sahara trek after cancer treatment for automotive charity Ben Shaftec launches new fund-raising challenge to celebrate 30th anniversary
Business 10 www.aftermarketonline.net JUNE 2025 £21bn sector is ‘more than spanners and spark plugs’ Specialist recruiter teams up with business leaders to champion wide range of careers available across the aftermarket Glen Callum Associates (GCA) has launched a powerful new campaign aimed at showcasing career opportunities in the automotive aftermarket. GCA said the ‘Our Aftermarket’ campaign includes a series of authentic, personable and insightful interviews with leading industry figureheads and calls for businesses to better promote the sector as a long-term, progressive career destination. As part of the initiative, GCA director Glen Shepherd discusses opportunities in a series of videos with three standout leaders: Nigel Duffield, director of Northern Europe at PHINIA Delphi, Steve Jarnet, commercial director at Corteco UK, and Neil Grant, managing director at HELLA UK. Each shares their own career journey through the industry, highlighting the real-world progression opportunities and dispelling myths about what a career in the aftermarket actually looks like. Shepherd explained: “For too long, the term ‘aftermarket’ has been misunderstood. People still think it’s all spanners and spark plugs, but in reality, this is a £21 billion sector in the UK alone, spanning IT, data, diagnostics, EV tech, digital transformation and a plethora of senior leadership roles. “Our campaign aims to shift the narrative and celebrate the diversity, innovation and career longevity this space truly offers.” The campaign highlights how many industry professionals have ‘fallen into’ the aftermarket but have stayed because of the opportunity and fulfilment it offers. Through the new video series, GCA said it wants to change that mindset, urging businesses and trade organisations to actively showcase career pathways and promote the aftermarket as a sector of choice, not chance. The first episode features Duffield, filmed at GCA’s West Midlands HQ, with interviews with Jarnet and Grant to follow. All bring invaluable insights from leading global aftermarket manufacturers. Each discussion highlights how varied and rewarding a career in the sector can be, with many starting in junior roles and rising to director-level positions through hard work, support and opportunity. In the first interview of the series, Duffield reflects on the importance of embracing transferable skills from allied sectors, as well as the variety of roles in the market. “At [PHINIA Delphi] at the moment, there’s a logistical department, there’s a sales department, there’s a digital media department, there’s a marketing department, and there’s a HR department... all of these businesses still have the same internal organisation. It’s just that it happens to be in the automotive aftermarket.” Shepherd added: “Attracting talent is only half the story; we also need to retain it. “That means showcasing a clear path for growth, championing diversity and making it known that this industry is future-facing, fast-moving and full of potential. “From sustainability and EVs to data and diagnostics, there’s no shortage of innovation and it’s time we told that story better.” Visit GCA’s YouTube channel (https://www.youtube.com/ watch?v=IOoT1zUcWKg) to watch the first episode and visit www.glencallum. co.uk for more information. Nigel Duffield (left) and Glen Shepherd part of campaign to promote the aftermarket as a sector of choice rather than chance Each discussion highlights varied and rewarding careers in the sector
Business 11 www.aftermarketonline.net JUNE 2025 Independent tyre wholesaler, Oak Tyres, continues to strengthen its operational capabilities across the northwest, with the recent opening of a new 90,000ft2 storage and distribution facility in Warrington. Oak, which has been a key business in the tyre industry and across the region since 1980, said on May 14 the expansion allows the company to grow further, as well as improve service levels and increase stock capacity to better serve its customers. With the new facility in Warrington — Oak’s seventh warehouse across the northwest, near to its two existing warehouses in Haydock — the tyre brand can boost the efficiency of its deliveries to customers across the whole of the region and beyond, allowing for continued prompt delivery times and increasing overall accessibility to its product range. Peter Cross, Oak’s commercial director, said: “This expansion is a huge milestone for us, and one that signifies and reinforces our position as a market leader in the tyre industry. “We know our customers value efficiency, and so this investment not only supports the growth of our brand but also demonstrates our commitment to delivering quality service for our customers.” Cross said: “The strategic addition to our warehouse network positions us for future growth, ensuring that we continue to meet increasing demand while maintaining the high standards of service and reliability that customers have come to expect.” Ali Yilmaz, the managing director of Point S UK, has unveiled ambitious plans to build the country’s largest independent automotive service network by 2035. Announcing the ambition in front of hundreds of Point S members during the network’s recent annual conference, Yilmaz said he believed opportunities for growth have never been greater and that recent market exits have presented a “fertile planting ground” for growth. Point S International claims to be the world’s largest independent tyre dealer and vehicle maintenance network, present in 51 countries on five continents. Operating in the UK since 2011, the British network now has more than 340 points of sale and is growing rapidly as independent maintenance centres seek new revenue streams amidst electrification challenges. Yilmaz said: “There’s never been a better time to expand our UK network of independent automotive service providers. “The independent sector already represents approximately one-third of the UK market and continues to grow. Point S sets out plans to further expand auto service network in mission for growth Oak Tyres rolls out new storage hub For peace of mind always use a Garage Equipment Association member. GEA accredited engineers work to an industry code of conduct. Your assurance their skills and knowledge have been independently assessed. IS YOUR EQUIPMENT ENGINEER GEA ACCREDITED? Ask your engineer for his accreditation card ! The Upholders of Industry standards since 1945 The Garage Equipment Association www.gea.co.uk GEA ACCREDITED ENGINEER Name Company Discipline Exp Date ID Number XX123456 XX123456 XX123456 XX123456 XX123456
Business 12 www.aftermarketonline.net JUNE 2025 Used car sales boost good news for workshops The used car market has bounced back, with sales surpassing two million in the first quarter of this year — which is good news for the aftermarket. This change is in contrast to the new car sector, which has struggled for much of the year so far, according to Sue Robinson, chief executive of the National Franchised Dealers Association (NFDA). Commenting on the latest SMMT used car figures, the NFDA said the used car market experienced growth of 2.7% in Q1 2025, marking the ninth consecutive quarter of year-on-year expansion. A total of 2,020,990 transactions occurred in the quarter, the first-time sales have breached two million in the first quarter since before the pandemic. Used battery electric vehicles (BEVs) recorded the highest growth, increasing by 58.5% to 65,580 units and achieving a record market share to date of 3.3%. Sales of plug-in hybrids and hybrids also saw significant growth, rising by 14.0% and 30.2% respectively. Petrol remained the best-selling fuel type, rising 2.1% to 1,149,855 units, while diesel vehicles, at 679,739 units, saw a decline of -3.1%. Combined, petrol and diesel vehicles saw their combined market share fall 2.4% on Q1 2024. Robinson said: “The surge in demand for used battery electric models demonstrates growing consumer confidence in zero-emission mobility, highlighting the importance of continued investment in charging infrastructure and supportive policies to maintain this momentum. “This resilience in the used car market persists even in the face of ongoing political and economic turbulence and there are positive signs that the used car market will continue its strong momentum throughout 2025.” Meanwhile, the National Association of Motor Auctions (NAMA) has said its used vehicle grading scheme offers an opportunity to maximise asset performance and this too can boost the coffers of bodyshops. NAMA spokesperson Paul Hill said the scheme gives sellers the ability to unlock additional value and achieve significantly better outcomes at auction, through small, cost-effective improvements to vehicle condition. NAMA is urging sellers to maximise the residual value of their vehicles by taking full advantage of the NAMA used grading system, offering what can effectively be seen as “maximising asset performance”. By simply investing in cosmetic refurbishment to move a vehicle’s grade from a 4 to a 2, sellers can achieve a significant, measurable return on investment, Hill said. Using an example of a vehicle sold at auction for £10,000, data shows that a Grade 4 car typically achieves 86% of Guide Price, while a Grade 2 vehicle reaches 97% — a difference of £1,100 in sale price performance. In this example, upgrading the vehicle grade could be achieved by repairing two panels, refurbishing a bumper corner, and carrying out paintless dent removal — at an average cost of just £550. Using this example, a £1,100 increase in vehicle value for a £550 investment will mean a 100% return, effectively boosting the vehicle’s market value while providing a strong, measurable outcome for the seller. Beyond the immediate financial uplift, sellers benefit from faster firsttime conversion rates, reduced days in stock, and greater buyer engagement, all of which enhance a seller’s brand reputation and cut stocking costs. NAMA members have the expertise and tools to guide sellers through the process, helping operators maximise asset performance opportunity and maximise the potential of every vehicle. Hill said: “The NAMA scheme offers sellers a straightforward way to improve performance at auction through smart, cost-effective enhancements. By making targeted improvements, operators can increase a vehicle’s value and improve buyer engagement, ultimately supporting quicker sales and a stronger reputation in the market.” Visit https://www.nama-uk.com/ grading/grading for details of the scheme. Investments in cosmetic refurbishment can increase a vehicle’s grade at auction. Photos: NAMA Positive signs used car market will continue its strong momentum
Technical 14 www.aftermarketonline.net JUNE 2025 Drive for efficiency in repair shops Dealing with repairs effectively and efficiently can be a balancing act, but tooling up with the right tech can be a game-changer for garages, says Repairify Innovations director Martin Brown Every year, cars accumulate thousands of miles and, unfortunately, some end up involved in accidents. When that happens, restoring the vehicle to its original appearance and manufacturer specifications becomes a priority alongside returning the vehicle to the customer safely and as quickly as possible. Achieving this balancing act can be hard because no job is ever the same. However, when businesses have access to the right technology and tools, calibration and diagnostic work can be conducted inhouse to the highest safety standards. Historically, diagnostic and calibration tasks were outsourced to third parties or main dealers. However, this approach often resulted in extended lead times that, in turn, led to a slowing down of the overall repair process. As a result, many businesses have started rethinking their approach to this work and have ventured down the avenue of exploring more efficient and cost-effective alternatives. One example of this is Repairify’s Remote Services. This product has been designed with the user in mind because it ensures calibrations and diagnostics can be carried out easily and efficiently, so users can reduce key-to-key times for this work. The reason this is achieved is because it provides garages and bodyshops with access to every OEM manufacturer diagnostic tool alongside an IMI-trained technician to assist remotely without repairers having to buy the tools themselves. Even for a true and thorough prescan, Repairify’s technology has shown its importance in identifying faults that cannot be picked up by aftermarket tools with no access to these modules. This type of integrated service leads to several benefits for businesses from the get-go. The first is enabling the repairer to keep work in-house rather than outsourcing the work, keeping the revenue in the business while not passing on additional costs to the customer. The second is that businesses can confidently add calibrations and diagnostics to their service options because they know that they have access to tools that can perform the job correctly. The final benefit is that businesses understand they are futureproofing their business because the product and service constantly updates itself to ensure it can handle the jobs based on the manufacturer’s specifications and requirements as well as handle the technology within the vehicle. As technology continues to advance, bodyshops and garages must adapt by integrating efficient, in-house solutions for diagnostic and calibration work. Tools like Repairify’s Remote Services help businesses reduce turnaround times, improve accuracy, and maintain control over their operations, while staying aligned with OEM standards. In addition, the investment in the correct products, services and support means businesses not only streamline their processes but also position themselves for long-term success in an increasingly competitive business landscape. Bodyshops and garages need to integrate efficient, in-house solutions for diagnostic and calibration work. Photo: Artem Podrez / Pexels Integrated services lead to several benefits for businesses from the get-go
Technical 15 www.aftermarketonline.net JUNE 2025 Importance of tech support for workshops Understanding the role of technical data systems in today’s independent garages As vehicles become more complex and technology continues to evolve, the way independent garages access and use technical information is becoming increasingly important. The Independent Garage Association said one tool that’s proving valuable in many workshops is Technical Data Systems (TDS). While not every garage uses one, those that do often find it supports dayto-day work in a number of practical ways. Here are some of the benefits IGA members have shared. Reliable access to technical information A TDS can provide a central source of verified information, such as service schedules, torque settings, and fluid specifications. This reduces the need to consult multiple sources or guess at less familiar details. Suppor ting efficiency in the workshop When time is tight, having quick access to accurate data can help jobs run more smoothly. This is especially useful for busy garages managing varied workloads across multiple makes and models. Backing up technical jobs with trusted data Many systems include step-bystep instructions for more complex procedures, such as timing belts or clutch replacements, along with technical bulletins and guidance on known faults. These resources can be useful when tackling unfamiliar or infrequent jobs. A tool for team development Some TDS platforms include additional support material, such as training guides and videos. This can be particularly helpful when training new staff or sharing knowledge within the team. TDS can be a useful tool in managing the increasing complexity of modern vehicles. Photo: Gustavo Fring / Pexels Our range of battery maintenance tools can help charge, protect and repair your battery, and carry out analysis to give a full picture of a battery’s health. COMPLETE BATTERY SUPPORT JUMP TEST CHARGE & MAINTAIN #ProTools Your trade Our tech RPPL3000/RPPL1000 Portable Lithium Jump Starters RMM600 Battery Tester RBAG950 Graphical Battery Analyser RSCP3024/RSCP5024/RSCP10024 Battery Support Units Available from: To find your nearest branch or to order online visit www.gsfcarparts.com 16201-05 Battery Support ad Aftermarket mag 190x130+3mm.indd 1 13/05/2025 17:02
Technical 16 www.aftermarketonline.net JUNE 2025 Driving intelligence tech into the fast lane FORVIA HELLA secures major contract for intelligent control electronics The international automotive supplier FORVIA HELLA has expanded its leading market position in the field of intelligent, complex control electronics with another large-scale customer order. The company revealed last month it had been nominated by a global premium manufacturer for the development and production of an advanced control module (ACM), which will enter series production in 2028. Additionally, the ‘intelligent power distribution module’ (iPDM) will go into series production for another renowned automotive manufacturer by mid-year. The total order volume for both customer projects amounts to over €1 billion (£840 million). Production for both projects will take place in Timisoara, Romania, with Lippstadt, Germany, serving as the lead development site. Vehicle electrical/electronic architectures are currently undergoing fundamental changes. While over 100 individual control units are currently installed in a vehicle, future vehicle architectures will consist of a significantly reduced number of control units. These will consolidate the functions of previous devices and differ in terms of functionality and complexity. ACMs are an indispensable key technology for realising medium and higher levels of automated driving (L2+). In this highly integrated product solution, iConF, which FORVIA HELLA showcased at the recent Shanghai Auto Show 2025, the company is the first automotive supplier worldwide to combine an electronic fuse with its own ASIC and intelligent control software. These eFuses measure the current flow and consumption in real-time, controlled by software. The software also manages the demand-oriented distribution of available power in the vehicle. Based on this, the electronic fuse ensures that, even in the event of a potential defect, overheating, or (partial) system failure, the fundamental functionality of safety-relevant components and driving functions is maintained in a fail-operational manner. This includes, for example, the continued operation of radar and other sensors or brake and steer-by-wire systems. Unlike conventional fuses, electronic fuses are maintenance-free due to their reversible functionality and do not need to be installed in an accessible location in the vehicle. This allows for up to a 25% reduction in wiring harness weight due to optimised cable requirements and more efficient construction. Jörg Weisgerber, managing director electronics at FORVIA HELLA, said: “Without ACMs, there will be no automated driving. “This development towards software- and service-oriented vehicle architectures opens up a completely new, promising market. “FORVIA HELLA has been active in the demanding body electronics business for over 25 years and produces over 13 million control units annually. This gives us a strong technological foundation today.” Meanwhile, Weisgerber said the recent major contract from another premium manufacturer underlined the firm’s position as an innovation leader. Main image: In ACMs, FORVIA HELLA integrates an eFuse ASIC chip and intelligent software for the first time worldwide. Image: FORVIA HELLA Jörg Weisgerber
Technical 17 www.aftermarketonline.net JUNE 2025 Ceramic Paste Problem Brake pad squeak and metal corrosion within braking components or the cylinder head. Cause These issues may occur due to the components operating in highly variable temperatures (cold and hot), or the effects of acidic water and road salt. ‘Brake squeal’ is generally caused by vibration between the brake pad and disc, the brake pad and sliders, or the brake shoes and back plates due to corrosion on surrounding components. Injector seals and glow and spark plug threads become corroded due to the high operating temperatures within a cylinder head. Solution Blue Print Ceramic Grease/Brake Pad Paste O An operating temperature of -30°C to +1400°C, much higher than that of conventional copper grease. O Metal free and therefore suitable for both all-aluminium and cast-iron brake calipers, aluminium cylinder heads, and copper sealing rings. O Resistant to hot and cold water as well as most acids. O Perfectly suited for separation and corrosion protection of threads, bolts, pins, etc – even those exposed to high temperatures. O Use Blue Print anti-seize Ceramic Paste to lubricate the abutment points for brake pads and caliper carriers and also brake shoe baking plates to ensure free movement and efficient braking. Avoid the use of copper grease because this can potentially affect ABS signals and encourages galvanic corrosion which will prevent the brake pad from moving freely, resulting in noisy operation. O Ceramic grease should not come into contact with plastics or EPDM during assembly. Visit partsfinder.bilsteingroup.com for more information. Blue Print ADBP550010, ADG05534 7R À W 9DULRXV PDNHV DQG PRGHOV LIQUID TOOLS FOR PROFESSIONALS www.jlmlubricants.co.uk DISCOVER THE POWER OF JLM LUBRICANTS. DPF CLEANING A quick acting on vehicle solution designed to clean diesel particulate ĊÁèÝáģĺ W&áĻģĥ INTAKE CLEANER A high performance solvent free cleaner that targets and removes carbon deposits, oil residue, and soot. Improving Ȫ²Èģ©Ċ²Èþģ Èģ extending engine life. ^ ÈģèÎģĊÈģ out more. NEW! Everyone wants to get what they paid for. Aftermarket is independently verified by ABC, because we want our advertisers to know they’re getting the exposure they’ve been promised. 17,274 Average Circulation per issue, July 22 - June 23. ABC. See it. Believe it. Trust it. BE WISE WHEN YOU ADVERTISE www.abc.org.uk To advertise call Angela Lyus on 01732 370340 or email angela@aftermarket.co.uk
Top Technician, Top Garage and Top Apprentice 18 www.aftermarketonline.net JUNE 2025 More time to shine but don’t delay! The deadline to enter Top Garage and Top Apprentice has been extended following a surge of interest in the competitions — allowing extra time for entries to be prepared for those hoping to be crowned as this year’s champions Independent garages and the next generation of industry talent now have additional time to prove their excellence, as organisers of the Top Awards have extended the entry deadline for the 2025 Top Garage and Top Apprentice competitions to midnight on Monday, June 30. The decision comes in response to a surge of late interest and ongoing discussions with garage owners and apprenticeship providers, with many asking for more time to complete their applications. Ryan Fuller, managing director at the Top Awards, said: “By extending the deadline, we’re allowing garages and apprentices the chance to fully prepare and showcase the high standards of skill, professionalism, and dedication that define the very best in the sector. “The quality of entries we’ve seen so far has been outstanding, and we look forward to welcoming even more talent as the deadline approaches.” The Top Awards series, which recently closed its Top Technician competition, has earned a reputation as one of the industry’s most respected benchmarks for quality and achievement. It not only rewards excellence but sets a clear standard for success across the vehicle servicing and repair sector. Top Garage welcomes all independent operators, from solo mobile mechanics to multi-site businesses, while Top Apprentice targets Level 2 and Level 3 students studying at UK colleges or training academies. Both competitions feature two initial online qualifying rounds, before a select group advance to live finals at the Delphi Academy, Warwick, on November 15. At the academy, candidates will face in-depth interviews and hands-on challenges assessed by expert judges — culminating in a black-tie awards ceremony at the DoubleTree by Hilton Hotel, Coventry. Fuller added: “These awards are about more than just trophies. They offer a valuable opportunity to benchmark your business or skills, receive detailed feedback from leading industry professionals, and discover areas to improve. “Whether you’re managing a workshop, working as a technician, or developing as an apprentice, the Top Awards are designed to inspire, challenge, and raise standards throughout the industry.” With the extended deadline fast approaching, garage owners and apprentices are encouraged to seize this chance to gain national recognition and elevate their careers. And with a total cache of prizes worth around £40,000 up for grabs — including tools, training, cash, and more — the competitions are a unique opportunity to celebrate the automotive industry’s finest. Top Garage, now in its seventh year, is designed to highlight the UK’s best garages, reward their efforts and help develop and add value to the independent garage network while championing their success, however big or small! Over the last few years, Top Garage has grown from strength to strength, with the recent addition of awards for the Top Service Advisor, BEN Workplace Health & Wellbeing categories, plus Mobile Mechanic — dedicating to rewarding the increasing number of technicians who work ‘on the road’ and on call for homes and businesses. Top Apprentice, launched just this year, brings a fresh focus to the rising stars of the garage sector. This exciting new initiative recognises and celebrates the exceptional skills, talent, and dedication of apprentices who are driving the future of the automotive industry. From showcasing cutting-edge technical expertise to demonstrating outstanding problem-solving abilities, Top Apprentice sets the stage for young professionals to shine. This is your chance to be recognised among the new generation of technicians making their mark in a competitive and dynamic field. Remember, entries must be submitted by midnight on June 30. Click on the QR code and see facing page for details.
2025 Event Partners 2024 Entries Open 2025 Awards Evening Gear up for Greatness! Top Technician, Top Garage & Top Apprentice Competition 2025 Celebrating Aftermarket Excellence Our 2025 competition is now open! Whether you're a seasoned technician, a garage owner, or an automotive apprentice, the Top Technician & Top Garage Competition is your chance to stand out and be recognised for your contributions to the aftermarket sector. Get ready for a celebration of automotive excellence, innovation, and community spirit! Are you up for the challenge? Show us why you or your garage deserves the title of Top Technician, Top Garage or Top Apprentice! Enter online at www.toptechtopgarage.co.uk Brought to you by
Diagnostics 20 www.aftermarketonline.net JUNE 2025 Diagnostics major Hella Gutmann has underlined its commitment to quality, professionalism, and best practice in the vehicle repair sector by joining the National Body Repair Association (NBRA). Representing some of the UK’s most respected bodyshops and service businesses, the NBRA promotes ethical business conduct, regulatory compliance, and consistently high service standards. Hella Gutmann said its membership would reinforce its role as a trusted member and align the firm with a wider network dedicated to continuous improvement and consumer confidence. “We are delighted to welcome Hella UK on board as a bronze supplier member of the NBRA,” said Martin Rowley, executive director. “Hella is a globally recognised brand known for innovation and quality, and their involvement further strengthens the support and resources available to our members. We look forward to working together to drive positive change within the repair industry.” Julian Goulding, head of garage equipment at Hella Gutmann, said: “As vehicles become increasingly complex, workshops need more than just parts and tools, they need reliable partners. “Joining the NBRA reinforces our promise to be more than just a supplier, we’re a partner that champions quality, professionalism, and continuous development across the repair sector.” Hella Gutmann offers a comprehensive solution for ADAS calibration, combining industry-leading equipment with advanced diagnostics, expert technical support, and IMI-approved training from its Banbury-based HELLA Academy. Visit www.hella-gutmann. co.uk to find out more. Auto Windscreens has reported a number of customers are using its new diagnostic and car safety systems calibration solution, Auto Calibrate, which has now completed more than 13,600 calibrations for customers. Proctor Cars, a prestige used car business in Wessington, Derbyshire, uses the tool for remote diagnostics in its workshop. Steve Brown, service manager at Proctor Cars, said: “Using Auto Calibrate has been a game-changer for our workshop, allowing us to perform tasks quickly and efficiently on our vehicles and our customers’ cars. “Previously, we had to wait for an appointment and drive to a dealership for service resets or hand brake releases, which could take up to three weeks. Now, there’s no wasted time or resource. We have a seamless solution, with tickets picked up by the Auto Calibrate team within minutes, and we can look after all vehicle makes and models”. Mima Rybanska, head of strategic partnerships at Auto Windscreens, said: “Proctor Cars approached us because it wanted to be able to offer quicker repair times for customers, as well as find a diagnostics solution for its own cars. “We’ve been working with the company since October last year and are delighted Auto Calibrate has made such a positive impact on the business.” Just what Proctor ordered Time to update your diagnostic tools? TPMS tool manufacturers regularly release software updates throughout the year to allow for software changes, new sensor technologies, and vehicle model introductions. The newest generation of TPMS sensors need the latest generation TPMS Tool software, and keeping your TPMS tool software up to date helps ensure faster, more successful TPMS services with fewer errors. ATEQ have released their second quarterly update for 2025 for both Hamaton and ATEQ TPMS diagnostic tool software, with updated aftermarket sensor coverage updates for Hamaton EU-Pro Hybrid Lite, Hybrid 1.5, Hybrid 3.5, and Hybrid NFC sensors in Europe. To get the best from your TPMS diagnostic tools, technicians are recommended to update them via WebVT software using a PC and USB cable connection. WebVT can downloaded from both the Hamaton and ATEQ websites. If you require any further help installing WebVT or updating your TPMS diagnostic tool, our stepby-step WebVT installation guide is downloadable from our website, or contact our support team on info@ hamaton-tpms.com with any questions. Hella Gutmann joins NBRA as bronze supplier member
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Diagnostics 22 www.aftermarketonline.net JUNE 2025 Taking tech tool support to the MAX Putting Autel’s New MS Ultra S2 through its paces, but does it deliver? Autel says it’s just set the benchmark for vehicle diagnostics with the launch of its latest diagnostic tool, the MS Ultra S2. But does it deliver, and do you really need it? A1 ADAS Group, known for its technical expertise and exacting standards, was the first to put the MS Ultra S2 through its paces. As the only UK aftermarket business combining daily hands-on workshop experience with equipment distribution, A1 is best placed to offer a unique, independent, and balanced perspective. We put the key questions — the ones technicians really want answered — to A1’s Matt Hume (pictured). Q. Will it work on the vehicles I actually see? A. Yes — and not just in theory. The Ultra S2 offers comprehensive coverage of US, Asian, and European vehicles from 1996 onwards, including advanced diagnostics, active tests, special functions, and coding adaptations. We’ve tested it on a wide range of vehicles, and it consistently delivers reliable performance. Q. Can it do more than just read and clear codes? A. Absolutely. This tool is built for bi-directional control, active testing, and even coding and programming functions. Whether you’re running a DPF regen, resetting an electronic handbrake, or calibrating an ADAS camera, the Ultra S2 is up to the task. Q. Is the interface user-friendly, or will I spend hours figuring it out? A. I think it’s one of the most intuitive platforms we’ve used. The Ultra S2 features a 13.7” anti-glare touchscreen, fast boot-up, and smart navigation. It runs on Android 13 with a 2.7GHz 8-core processor and 512GB of storage, ensuring quick and efficient operation. Q. How fast is technical support if I’m stuck on a job? A. Really fast. Via A1 Diagnostic Solutions, either the UK-based customer service team or a technician will typically answer a query over the phone or online in minutes. If you’re stuck, they’ll remote in or talk you through it, ensuring minimal downtime. Q. Is it just for diagnostics, or does it help with ADAS too? A. It’s designed with ADAS in mind. Pair the Ultra S2 with Autel’s calibration equipment, and you have a complete ADAS solution, ideal for workshops looking to expand into this fast-growing area of repair. Q. Is it good value for money? A. 100%! You’re not just buying a tool, you’re getting a capable platform that reduces diagnostic time, increases confidence in repair, and opens the door to more complex work. I would say Ultra S2 is a smart investment for any workshop that wants to stay ahead. Q. How many jobs do I need to complete before it pays for itself? A .For most workshops, not many. If you charge around £120 per diagnostic or £180 per calibration job, completing just 30 to 45 jobs could cover the cost of the Ultra S2. It might even happen sooner since that doesn’t include savings from reduced outsourcing or the ability to take on more advanced work in-house. Given its speed and depth, I think many garages will find it pays for itself in just a few months of regular use. Q. What’s this new voice assistant feature all about?
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