News 4 www.aftermarketonline.net DECEMBER/JANUARY 2025 Contents 12 Business What awaits in 2025? 12-13 Cashing in on aftersales 14-15 Ensuring insurability 16 Why complaints matter 18 19 Technical Maximising precision and profitability 19 Workshops alert as lubricant probes rise 20-21 22 Top Technician/Top Garage Ready, steady, go… could you be among our 2025 champions? 22-23 6 Cover story Roundup of the latest industry developments 8-10
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