Technical 24 www.aftermarketonline.net OCTOBER 2024 DENSO Aftermarket Europe explains how innovative technical support can help professionals install products crucial to safety and performance efficiently and effectively DENSO Aftermarket Europe is dedicated to providing high quality automotive parts and solutions to the aftermarket and with a strong commitment to innovation, reliability, and customer satisfaction, it helps to ensure that the vehicles continue to operate at optimum performance The same quality-led ethos drives the company’s support for the independent service and repair sector by offering access to these OE products, across seven product categories with 33 product types, covering more than 7,500 part numbers and catering for millions of applications — as well as the technical support to ensure that professionals can install them efficiently and effectively. DENSO wiper blades are the choice of many vehicle manufacturers and are fitted as OE on a host of high-end vehicles. As a crucial component of a car’s safety system, our car wiper blades are meticulously manufactured and tested to ensure they meet precise standards of fit and performance. The aftermarket range combines intelligent design, top quality materials and accurate manufacture to ensure they wipe better and last longer, and consists of four product types: flat, conventional, hybrid and rear blades. Although wiper blades are one of the most important safety features fitted to vehicles, drivers rarely give them a second thought, despite the fact that efficient windscreen wiping and visibility are vital all year round. Therefore, it’s important for wiper blades to be replaced as soon as their performance begins to drop, but notwithstanding, at least once a year. In addition to making it straightforward to identify and select the correct replacement, DENSO has now gone several steps further. As well as providing written instructions with supporting diagrams on its product packaging, DENSO has produced a series of videos that clearly demonstrate the fitting process, to make their replacement a quick and easy job. Reflecting the range of wipers the company offers, DENSO has produced a specific video for its three primary designs — standard, flat and hybrid — that not only provides motorists with the widest choice of options in terms of their blade preference, but also ensures that whatever style they choose, they can be fitted correctly. After identifying the wiper blade to wiper arm fixing system, the videos explain where the wiper arms need to be positioned to enable the safe removal of the existing blade. They also provide a really useful tip, often overlooked during the replacement process, which is to thoroughly clean the windscreen before the old blades are removed and new ones fitted, in order to prevent scratches and ensure the proper seating of the new blades. Key to correct replacement is understanding how the existing blades are attached, which is the next step in the video and without this visual explanation, is often difficult to imagine. Another valuable tip included at this stage is to check the condition of the arm where the blade attaches, as corrosion here could present a safety issue and would require advice from a professional technician. Finally, the new blade fitting process is shown, including the all-important locking position, and once completed, a final system check is carried out, by activating the windscreen washer function, which will confirm that the blades have been replaced successfully. These new videos are available alongside a wide variety of useful wiper blade advice and information on the DENSO Aftermarket website. https://www.denso-am.eu/ products/wiper-blades Supporting visibly better performance
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