30 www.aftermarketonline.net JUNE 2024 Futureproofing for ADAS Repairify Innovations director Martin Pinnell-Brown looks at how remote services can help garages streamline the diagnostic and calibration process and keep more business in-house Secure gateways have been designed to keep a car’s internal systems safe from external entry and to prevent aftermarket tools from gaining access. But they can be a thorn in the technician’s, side if the bodyshop doesn’t have access to a local tool that has the right authorisation to do the work. Alongside this, secure gateways are required to perform what in the past would have been a simple job. An example of this is the latest VW Golf which requires access to the secure gateway to service the braking system. So, for technicians to carry out the work, investment in tools is required and regular monetary expenses to pay for the licence can easily mount up quickly if several are required because manufacturers require the use of a certain tool on their vehicles and training is needed. This means there are charges upon charges to perform diagnostic and calibration work, leading businesses to look at alternatives on the market. Repairify’s Remote Services have been designed to address this issue with the user in mind to ensure calibrations and diagnostics are carried out as easily and efficiently as possible. The offering provides garages and bodyshops with access to every OEM manufacturer diagnostic tool alongside an IMI-trained technician to assist remotely without repairers having to buy the tools themselves. Even for a true and thorough prescan, Repairify’s technology has shown its importance in identifying faults that cannot be picked up by aftermarket tools that do not have access to these modules. Over the last 12-18 months we have seen several benefits that Repairify Remote Services are providing businesses that have integrated the system. The first is the fact they have been able to keep work in-house rather than farming the work out to dealerships, which has led to a reduction in key-tokey times. The second is businesses are comfortable in the knowledge that they can take on the work and not have that worry about whether they have the kit to be able to access a vehicle’s secure gateway. The third, and probably most important for repairers in this current climate, is that it has allowed them to futureproof the business by adding a service that is required more and more now ADAS systems are a common feature on vehicles coming off the production line. So shops can be confident of having peace of mind that they have the right tools and backup to complete right first-time diagnostic and calibration work without the need to worry about charge upon charge to do it. Licence costs can easily mount up quickly if several are required because manufacturers require the use of a certain tool on their vehicles and training is needed Diagnostics
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