It provides them with a comprehensive diesel support package meaning that any diesel fault can be diagnosed and repaired by a true specialist, with an extremely high level of competence. “The network therefore follows our quality, cost and delivery principle, which means that an end-user can simply walk in with a problem and leave with a high quality, low cost and quick delivery solution. “To reiterate, although the decentralised DENSO service repair network is the only route for the independent sector, VMs have a choice of either option. Some have opted for the DENSO service network, which is great and enables them to keep a high degree of control as the defective part is collected, remanufactured and returned entirely through the network. “Others have this work undertaken by DENSO directly and this is a particularly effective solution, both economically and environmentally, for servicing vehicles that are no longer in production.” Q. “Bearing in mind that a remanufactured component needs to be completely dismantled and cleaned and any substandard parts replaced with original parts, is the process really any more environmentally friendly than manufacturing a completely new unit?” A. “Yes. Our philosophy is to reuse as much as possible and in the case of alternators this is usually around 85% and www.aftermarketonline.net MAY 2024 AFTERMARKET 49 with batteries it’s close to 90%. This automatically provides great environmental gains, but there are also considerable CO2 reductions in not having to produce every part from scratch. So, the process is considerably more environmentally friendly.” Mass production capacity Q. “On the subject of batteries, is DENSO’s remanufacture process only for nickel or also lithium ion?” A. “At the moment, it is only the nickel batteries primarily used for hybrid vehicles, not pure electric, as lithium batteries are extremely difficult to remanufacture. We presently only carry out this process for our VM partners and are the only company that does this in a mass production capacity to support the VM dealer network.” Q. “Is the remanufacturing programme for passenger car applications only?” A. “No, we also cover light commercial vehicle applications for diesel, either through our VM partners or the service repair network. When it comes to starters and alternators, we also cater for both LCV and heavy-duty vehicles, as well as some off-road references. “In addition, we are always looking at what other product groups we can add to our remanufacturing/repair solutions. E-compressors and inverters are among the components that are on our agenda.” For further information: www.denso-am.eu
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