Aftermarket December/January 2023

C hanging technology, and staff shortages makes training absolutely vital, as RMI Technical Services Manager Craig Scragg noted: “Recently, businesses have found that skilled technicians have been difficult to recruit, so it has become increasingly important for garages to invest in the technicians they have. This allows them to carry on offering the services that they advertise and to also keep technicians motivated. “Training should be seen as an investment to a garage owner rather than a burden; Technicians feel wanted when an employer books them on a training course, which in turn keeps them interested and motivated in their role. Training is also very important to the technician to allow them to carry out their roles and responsibilities correctly and efficiently. A technician needs to know when a simple repair affects another system on the vehicle, especially safety systems. Training allows them to do that, as well as keep up to date with current regulations and legislation. 46 AFTERMARKET DECEMBER/JANUARY 2023 TRAINING AND APPRENTICESHIPS www.aftermarketonline.net Making sure staff are being trained is more important than ever. Fortunately, many organisations are looking to support you Training also attracts a strong customer base, as consumers are attracted to garages where they know skilled technicians are servicing or repairing their vehicle, instilling greater confidence in the garage.” On how The RMI Academy of Automotive Skills can help with current training needs, Craig commented: “The RMI Academy offers training including all current MOT qualifications, Hybrid/ EV level 3 qualifications, ADAS AOM 230 and many more. The RMI has four locations across the UK in Southam, Runcorn, Lincoln and Winchester, making them accessible for everyone. All RMI Academy courses are run by qualified, experienced trainers who know the current obstacles that technicians face and are there to help and guide you through your training. The RMI Academy can also offer bespoke training courses at our Academies or at your place of work, allowing technicians to be trained with as little disruption to the garage as possible.” For more information, visit: www.rmitrainingacademy.co.uk Above: ADAS is just one of the training options available at the RMI Academy of Automotive Skills GET WITH THE PROGRAMME