Aftermarket September 2022

I n the workshop you need online access to work on the latest vehicles, and all trends are heading in this direction. Meanwhile, there are a host of management tools that help owners and managers run the business more smoothly. Invoicing, customer relations, and many other aspects of your business can run better with the right tools. TechMan’s Leo Freebairn observed: “The team behind TechMan have been working towards tomorrow for nearly a decade now. With the cost of living rising, parts prices hitting all-time highs and staffing issues becoming more challenging than ever, workshops are now being forced to look in the mirror and begin to analyse their business and find new ways to improve efficiency and performance. “After the realisation that things really can be improved, actually implementing that change can be the biggest challenge. Finding help or utilising the expertise of someone that has been through the process already can often be a great place to start. TechMan has hand-held over 7,000 users along this journey by understanding the individual needs of each customer’s pain points, listening to their requirements and tailor-making solutions to help them fine-tune their performance and increase their bottom-line revenue. “ Leo continued: “With the whole world now undergoing some kind of digital transformation in one way or another, workshops now have some of the most up to date solutions to help them achieve their goals. Ditching paper diaries, taking bookings online, ordering parts and checking prices and availability directly from job cards are all simple 50 AFTERMARKET SEPTEMBER 2022 ONLINE TOOLS AND MANAGEMENT SYSTEMS www.aftermarketonline.net WORKING TOWARDS TOMORROW With costs rising and staffing issues affecting performance, digital tools are absolutely vital as garages look to increase efficiency ways that any garage businesses can make small gains in the time they take to complete daily tasks. Giving them back time to do the often-overlooked actions like speaking to customers, asking them for the 5-star google reviews, making sure that every box has been ticked before customers leave the workshop. “TechMan’s latest GMS has one of the most feature-rich platforms available to independent workshops on the market. With an ever-increasing list of global integration partners from automotive staples like Haynes Pro and LKQ Euro Car Parts. Building relationships and supporting owners to help run their businesses more smoothly is ingrained in the DNA of everything we do. From one-man-bands, mobile mechanics all the way through to household names like The AA or the RAC, TechMan has a software solution that can help streamline any workshop, reduce admin time, or generally remove the headache from the day to day running of a business. “ Leo added: “Taking the time to address the issues, finding the time to fix them, or starting the journey is one of the few things that is not in TechMan’s control. Once the decisions have been made however, TechMan has some of the best expertise in digitally transforming workshops in the UK today.” According to Autowork Online Sales Manager Ashley Tankard, choosing the right system can be vital to the success of a garage: “It is the driving force behind a business’ efficiency and allows users to spend less time doing administration and more time working on jobs. Above: Many companies in the motor trade are using T Cards Online