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Winners and runners-up for Top Technician and Top Garage business and we are considered as one of the best in our industry. I don’t know what to say, I’m lost for words.” With Shaun still trying to find how to express his feelings on winning, we thought we would ask Nakita what she thought: “I’m just delighted that the team are getting the recognition that they deserve. They are the reason that we are here.” Shaun added: “These guys are the ones that won it, and they worked hard for it.” Fergies won an iPad, courtesy of VARTA. Business with 7-9 staff: Hillclimb Garage, High Wycombe, Buckinghamshire Commenting on their victory, Owner Mark Darvill said: “This is a big victory for us. My initial reaction is one of pride. I am hugely proud of the team that I’ve got, that we put together only in the last year. We came here tonight with a lot of hope, and we wanted to do well. We were really proud to be here. We try and do things the right way, we try and make the best decisions we can. The most important thing for us is looking after the customers, being transparent and giving them confidence to put their trust in us. That is what it is all about, and I hope tonight that was what we were recognised for. More than anything else, the customer experience is everything. That was what we tried to put forward in our application. I’m very lucky, we’ve got a great team, and we brought it home in the end, so again I am very proud, and that is what it is all about.” Hillclimb Garage took home a Texa Laser Examiner and a Bosch KTS250 with a one-year subscription, both from LKQ Euro Car Parts. Business with 10-plus staff members: Jackson and Philips Automotive Services Commenting on their win in the biggest garage category, owner Aaron Philips described his initial reaction: “Shocked and overwhelmed I think is the best way to describe it. It was the first year we had entered, but when we initially saw the category announced and saw how many garages were in there, we figured, well, we’ve come along and had a good night. However, when they called our name, I was utterly shocked. The next thing I felt was enormous pride for the business, everybody in the business and all the work they put in. That is the over- riding factor really, as that’s what it is all about. We will definitely be entering again next year. Even if we hadn’t won though, we had a great night at the Awards Evening. You don’t often get the chance to spend time with so many people that do the same as we do. They are all there as they are doing something right. Talking to people about the way they do things is great.” TechMan provided the prize here, a year’s garage subscription to the TechMan GMS. 38 AFTERMARKET NOVEMBER 2021 www.aftermarketonline.net TOP TECHNICIAN AND TOP GARAGE Coming up Watch out for in-depth articles where we find out more about Top Technician 2021 winner Kevin Toms, and runner-up Simon Parkinson, and all four Top Garage winners in upcoming issues of Aftermarket magazine.