September 2021

SEPTEMBER 2021 AFTERMARKET 55 Below: CarSys from LKQ Euro Car Parts www.aftermarketonline.net Spark A number of companies offer online tools that offer educational materials. For example, DENSO has recently included a new module on the sparkplug on its online e- Learning educational platform. DENSO Europe, Pan European Strategic Marketing Manager Fatiha Laauich said: “The e-Learning platform, is a key part of this educational ethos, and as spark plugs are core to the company’s overall product portfolio, the addition of a new module focusing on them, is a logical step. “The spark plug is one of the primary components that VMs have relied upon to help reduce engine emissions. In the same way, advanced products such as the DENSO Iridium TT twin tip spark plug range, help workshops reduce the exhaust emissions on their customers’ vehicles, in order to conform with modern MOT testing requirements, for example.” She added: “The latest spark plug webinar not only explains how these benefits are achieved, but also many technical aspects of spark plug replacement that are frequently overlooked and which, together, improve efficiencies, as well as the level of customer service that a workshop can provide.” To sign up to the e-Learning platform, go to https://www.denso-technic.com/uk/ Scanning Another happy side effect of the expansion of online systems is the greater ability get something back. On the REPXPERT app, the VIN and barcode scanning function has been expanded, so that it can now also read and process codes on bonus coupons that come with most LuK, INA and FAG products. A recent update also saw a VIN number reader added to the scanning function. Even if the vehicle is not on site, users can still use the VRM lookup to access the information. Users can then cross-check parts when they arrive by scanning the barcode label. Technical Manager Alistair Mason commented: “The REPXPERT app is simply becoming more essential with every update. We are always asking the garage community to tell us what we can do to help them and improve our services, and the addition of the bonus coupon scanning function shows that we are listening.” Avoiding errors There are also tools to help you avoid making mistakes. According to Tim Keller, Export Area Manager at LIQUI MOLY, the LIQUI MOLY oil guide ensures garages are always on the safe side when it comes to using the right lubricants: ”There are currently more than 50 different engine oil specifications for cars alone. Even professionals find it difficult to keep track. Our free oil guide at www.liqui- moly.com helps garages find the right oil – and avoid expensive mistakes.” Tim continued: “A quick look at the oil guide helps avoid such embarrassing and unnecessary errors. Simply enter the number plate of the customer’s vehicle and you will see a list of suitable oils. Alternatively, you can go to the hit list by selecting the relevant make, model and engine. As an additional feature, the oil guide also gives you the required quantity and change interval. It not only tells you which engine oil to use but also the right transmission oil, servo oils and brake fluid.”