July/August 2021

P ost-pandemic, being able to provide the best service on braking systems will help make your garage more profitable. “After months of limiting personal activities to a minimum due to the pandemic,” said Patrick Stüdemann, Team Lead Technical Training at MEYLE, “life is slowly going back to normal. “This is noticeable in workshops where more and more customers ask for a vehicle check-up before they go on holiday. Brake components must be reviewed because they are a safety-relevant key component. The driving style of the customer plays a decisive role when it comes to brake components – an observation MEYLE already reacted to with its MEYLE-ORIGINAL and MEYLE-PD parts” On support and training for workshops, Patrick added: “To share technical knowledge MEYLE offers training to its customers. It covers repair know-how, vehicle diagnostics and sustainable repair solutions. MEYLE’s technical trainers ensure technical know-how enters the workshops all around the world.” Relevant Delphi Technologies has been looking to support garages as they emerge from the pandemic in many areas 50 AFTERMARKET JULY/AUGUST 2021 BRAKES www.aftermarketonline.net A year of under-use could mean many car braking systems are at breaking point. Find out how to help your customers, and make the most of the opportunity too BRAKE IT DOWN including braking, as Julian Goulding, Northern Europe Marketing Manager at Delphi Technologies Aftermarket, observed: “Giving garages the relevant tools to grow their business and tap into every available revenue stream has always been at the heart of the Delphi Technologies aftermarket operation, but it’s never been so important for us to extend our support. We’ve kept a very close eye on supply to ensure we’ve been able to meet demand, introduced more brake applications and perhaps most notably, really pushed hard with our first-to-market programme. In 2021 we’ve already been first to market with OE-specification pads for 11 recently launched models, including some of the most popular new cars on sale, and we’re hoping to surpass last year’s record of 24.” In addition, Delphi Technologies is also in the midst of introducing its new e-learning platform, which will incorporate several braking modules: “Increasing online learning is something we’ve always had in mind for our training offering, but we believe that now it’s even more relevant,” said Julian. “We understand the time and costs involved in pursuing training, no matter how essential, can be considerable for garages, especially those that are far from our training base or have multiple delegates, and that many have already come through a challenging financial Above: Brembo brake parts fitment