April 2021

54 AFTERMARKET APRIL 2021 TRAINING www.aftermarketonline.net Upcoming training dates and news on courses TRAINING UPDATE LKQ Euro Car Parts has launched a new e- learning suite that covers a wide range of topics, from MOTs and diagnostics to hybrids and EVs, as well as specifics like brakes, electrics, A/C and steering and suspension. The 2021 classroom schedule will help to bring more than 1,500 new hybrid-trained technicians up to at least Level 3 standard, as well as featuring courses on diagnostics and MOT training, and business support and customer service skills. Health and safety, HR compliance, business compliance and management courses will be added soon as well. AutoEducation is part of the LKQ Euro Car Parts workshop solutions division, which oversees the provision of training and equipment in the independent aftermarket. Workshop Solutions Director Adam White commented: “Our focus is on helping independent garages run successful, competitive businesses, now and in the future. That means ensuring they’ve got the knowledge and skills to work with the latest vehicles, while delivering a professional customer experience and meeting industry requirements.” Welcome to Aftermarket’s training section. Here you can find the latest on upcoming training dates, as well as news on courses becoming available. If you have information on training you wish to share, please get in touch with the editor via email: alex@aftermarket.co.uk LKQ Euro Car Parts launches e-learning suite The RMI Academy of Automotive Skills Course Spotlight – Last-minute 2020/21 MOT Annual Training packages available Annual Training Workbooks: These allow testers to train in their own time, and contain self-learning material, sample assessment questions, a log and declaration form as evidence that training has been completed, as well as personal login details to access the online assessment. E-Learning: The RMI Academy e- learning platform lets testers complete their training completely online. The system contains guided self-learning and knowledge tests, and allows you to keep a record of your training. Classroom Training: Testers’ training and assessment can both be completed in half a day at RMI Academy of Automotive Skills training sites. An enhanced, full-day option is also available for Testers who would like in-depth training beyond the minimum three hours required. On-site Training: Annual Training can be delivered at your premises for up to six testers, providing suitable social distancing measures are in place within your business. The online assessment can be taken immediately after the course or at a later date. For further information please visit: www.RMItrainingAcademy.co.uk Andy Savva pops in for Tea-break Taking a breather from the technical stance usually seen in the REPXPERT Tea-break training strand, a recent outing saw The Garage Inspector Andy Savva Schaeffler’s present a more customer-focused session. Schaeffler Technical Manager and REPXPERT Alistair Mason commented: “As well as his role as The Garage Inspector, Andy is a Schaeffler REPXPERT brand ambassador, with a wealth of experience when it comes to customer relations. This made him the ideal person to highlight the key principles behind practical and efficient customer management procedures, helping to ensure the customer experience is always a good one that will not only give them the confidence to return, but to also recommend the workshop to others.” For those interested in attending, please go to: https://oeparts.typeform.com/to/LWtWkaTq